I like the definition of the word consultant, provided by SearchITChannel.com. It reads, “A consultant is an experienced individual (who) is trained to analyze and advise a client in order to help the client make the best possible choices.” However, I’d like to explore what it means to be a valued consultant.
From my vantage point, the best Consultants in our industry bring the following qualities to their candidacies:
· Depth of knowledge in regards to relevant technologies, processes, and methodologies
· Lessons learned from similar experiences (industry best practices)
· Professional polish, in both communication and presentation
· Passion for their work, accompanied by a service-minded delivery style
Furthermore, the Consultants who consistently deliver all of the above are most valuable to their clients, which can considerably narrow the ideal talent pool. Here’s why… One can forever acquire new skills and experience and, with a little guidance, even improve their professional appeal. But neither genuine passion nor commitment to service can be taught. A consultant either intrinsically desires to be of service, or not.
As a Recruiter, I’m fortunate to have innumerable technically and clinically skilled resources in my proverbial circle. All are capable of being a value-add at some level on the project chart. But those who demonstrate the above skills, while articulating their passion and commitment to help clients realize their objectives, overcome project-based and/or political obstacles, and eventually conclude their projects with a sense of positive collaboration and forward-facing momentum… those are the candidates that stand out for me. It is no surprise, either, that these same candidates are the ones who prove most successful in the consulting world! They are appreciated by the clients they serve, asked to stay on or return later, and yes, fairly compensated for their contributions. They are of value.
In our industry (and I suspect most others), the opposite is true as well…. Consultants who bring knowledge and experience to their initiatives, but fail to humbly see themselves as invited guests and service-providers on the job, miss their marks.
Whether you are a seasoned road-warrior or simply aspiring to be, please pause to ask yourself the following: Are you serving your clients well? Are you a valued consultant?
Best to you,
Brenda